What to check before relying on automated reminders.
Automation needs a configured delivery service, correct contact details and a clear consent process. It does not guarantee a patient reads a message.
Check what is actually enabled
A reminder setting does not establish that a provider is connected or delivering messages. Ask about activation, delivery status, failures and message charges.
Agree on the clinic’s process
Decide when to contact patients, what to include and who responds to appointment changes. Follow the privacy and communication rules that apply to your clinic.
Review delivery and outcomes separately
Sent is not proof of delivery, and delivery is not proof of attendance. Review each step with the provider you use. No percentage reduction in missed appointments is claimed here.
Dentiaro’s current availability
Use your clinic’s established communication process alongside the calendar. Confirm patient consent, check contact details and assign follow-up to a team member. A saved appointment is not proof that a message was sent.